Said Wendy Paradis, ACTA President: “Travel disruptions are significantly impacting travel agencies, travel agents, airlines and customers. The pandemic, continued government restrictions and economy-wide labour shortages are causing distressing wait times in nearly all aspects of the travel experience.”

She added: “While the travel and tourism industry works through recovery, we have been asked by travel agencies and independent travel agents to craft communications that can be shared with customers to explain the delays.”

With ACTA’s new resources, travel agencies, travel agents and independent travel agents are free to use and edit the materials, including placing their own logo on social media content. No attribution to ACTA is required.

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